Due to the immediate access and inherent usability of digital products, all sales are final once the files have been downloaded. This is a standard practice within the digital product industry, and we appreciate your understanding.
Because digital files cannot be returned, refunded, or revoked after access, we are unable to offer refunds based on personal preference, change of mind, or lack of use.
Limited Refund Consideration
However, we are committed to fairness and customer care. We may consider issuing a refund only in limited situations, such as duplicate purchases of the same product.
All refund requests are reviewed case by case, and any refund is issued at the sole discretion of eBookStorify. Nothing in this policy obligates eBookStorify to issue a refund.
Our Commitment to Quality
Even with these limitations, we stand behind the quality of our educational resources. Our products are carefully designed and reviewed to meet real-world learning needs. If you have questions about a product before purchasing, we encourage you to contact us — we’re happy to help clarify and guide your decision.
Contact Us
If you have questions or concerns related to your purchase, please contact us at:
Your satisfaction matters to us, and we appreciate the trust you place in eBookStorify as a provider of educational resources.